21089 US Highway 69 S Ste 2
Tyler, TX 75703
21089 US Highway 69 S Ste 2
Tyler, TX 75703
At Laura’s Maids, we take great pride in both, home cleaning and office cleaning. We consider it a privilege to clean your commercial office and an honor to provide you with a fresh, clean home. Our clients leave their cleaning needs to Laura’s Maids.
Our mission is to provide premium cleaning services. While being fully bonded and insured, we have built a solid reputation and earned the trust of many individual homeowners and businesses.
We offer Residential cleaning on a recurring, one-time, move-in/out, make-ready, basic, or a custom program. We also offer commercial cleaning and office cleaning on a schedule to fit your needs. Contact us today for a free quote 903-253-9013 and ask us about our 24-hour satisfaction guarantee.
All of our products are Green products, and we recently wrapped up testing with a chemist. He has helped us create custom cleaning products that we use to clean both homes and businesses. Working with a private chemist allowed us to customize the cleaning products so that not only do they do the best job of cleaning your office or home in the safest way but they also smell good. No one wants their office to smell like a Clorox bottle or like a chemistry experiment.
The products are so new that we don’t even have names for them. We just know at this point what each product does and that they are superior to what is commercially available in every way. They make our job easier and our customers happy.
At the age of 15, I started cleaning homes with my mom in Mineola Texas. After graduating from High School, I moved to Ft. Worth and then to Galveston TX. While in Galveston, I noticed a need for residential cleaning services and at the time I had met someone that was in the property management business who had an in-house cleaning crew. I asked him why he had his crew instead of hiring someone else. He was quick to tell me that he could not find anyone to clean his way, so he hired his crews to handle the cleaning. I researched the business even more and decided to break out and start my own cleaning business.
After several years in the Residential cleaning business, I branched out into commercial cleaning and found out there was a big need there as well. I quickly realized that the commercial industry wanted someone that would clean their business like they cleaned their homes and that is how I train my employees. I train every cleaning Pro to clean a business, just as you would clean someones home.
It has been five years since I started my own business and I love every aspect of the cleaning business.
Below are some commonly asked questions about our business and our residential and commercial cleaning abilities.
Is the company strictly a janitorial company or do they also specialize in other services of interest such as window cleaning or house cleaning?
Laura’s Maids originally started in the residential cleaning business. We started offering Commercial cleaning when the home owners would request our services at their offices with the understanding that we would clean their office like we cleaned their homes. We pride ourselves in the fact that we strive to clean your office just like you would want your home cleaned.
Does the company do their own work or do they subcontract out?
We perform all of our work using our personally trained staff.
What is their employee turnover rate?
We have a very Low turn over rate. Many employees have been with us since the very 1st day.
What do their cleaning services include?
When it comes to cleaning a facility there is very little that work that we do not perform.
Do they do quality assurance inspections?
Are all the cleaners background checked?
We perform all necessary checks on our employees.
What is their average client longevity?
Most of our clients have been with us since we began.
Do they use environmentally friendly products and or equipment?
We most definitely do and we also use custom products designed and tested by our chemist.
Is the company a women owned business enterprise and/or minority business enterprise?
(WBE, MBE) Lauras Miads ~ LM Cleaning is both, woman owned and minority owned.
What are the training requirements for their workers?
All employees are put through 160 hours of training.
What customer service systems do they have in place?
Laura is hands on and personally inspects locations to insure quality control.
Are you able to contact them when you need to?
(Lots of janitorial work is done at night so it can be difficult to contact self-employed vendors in the morning.) Our phones are answered 24/7 365 days out of the year by a live person
How and when would they be communicating with you (e.g. phone, email, in-person)?
We pride ourselves by contacting everyone in person quite often and we stay in touch over the phone & via email to ensure that there are no issues.
Do they carry liability insurance and what are their coverage limits?
We carry high limits of Insurance.