Why Does Laura’s Maids Need Personal Information?
Like most corporate websites, we collect information about clients and prospective clients for one principal reason: it helps us to better serve you. Such information keeps us focused and nimble, better able to respond quickly to trends and changes in the marketplace – and that, of course, helps all of our clients. It helps us improve your experience on our websites and assures that we can communicate with you about your account; it better equips us to develop services that cater to your particular needs; it helps us provide you with the most relevant products, services, and programs. It’s also the best way of ensuring that you get to take advantage of new services, product offerings, and promotions quickly. If you have any questions or concerns about our use of Personal Information, please don’t hesitate to contact us at Laura@laurasmaids.com.
What Type of Information Does Laura’s Maids Gather? How Does Laura’s Maids Gather This Information, and How Does Laura’s Maids Use It?
Laura’s Maids gathers two types of information about our website’s users: Personal Information that users provide through optional, voluntary submissions, such as email and online registration forms to Laura’s Maids, and non-Personal Information that we collect automatically to observe site trends and gain a better understanding of our users’ experiences.
Personal Information means any information that may be used to identify an individual, including, but not limited to, your name, home address, telephone number, e-mail address, and credit card information such as the credit card number, card verification value, and the billing address. The types and amount of Personal Information collected for these activities will vary depending on the activity.
Other information we gather includes aggregated tracking information derived mainly by tallying page views throughout our sites. This non-Personal Information also covers things like click-throughs, IP addresses, and usage data, and it may at times be combined with your Personal Information. All of this allows us to better tailor our content to our users’ individual needs.
Personal Information Collection and Use
Laura’s Maids only collects Personal Information that we consider necessary for providing you with the world class service you expect as an Laura’s Maids client. In general, you can check out various pages on our websites without telling us who you are or revealing any identifying Personal Information. If you’d like to view the entire site or sign up for any of our services, we may require differing degrees of Personal Information about you, your company and its goals, credit, billing, financial information, and various other types of information. This Personal Information is critical to us in developing services that help you achieve your business objectives, and we may use it to communicate with you about your account or our services.
If you communicate with us through e-mail, regular mail, or the phone, or choose to leave feedback on any of our websites, we may also save that information and use it to improve our customer support and client services, to troubleshoot other problems or resolve disputes, or for other business purposes. If you are referred to us from another company or website, we may receive certain additional information about you from that entity. In addition, we may use your Personal Information to send you special offers or information from our trusted business partners. You may choose to not receive these offers by opting out when you first receive such an offer.
Non-Personal Information Collection and Use
Like most websites, though, we automatically receive and record certain information through the use of various technologies like “cookies,” “web beacons,” and “pixel tags.” We use this information to observe trends and site traffic, administer our sites and improve their usability, and to gain a better understanding of your interests. This information may include, by way of example, the URL from which you just came, the URL to which you next go, your computer browser information, operating system, IP address, and other information about how you use our site.
To Whom, and When, Might Laura’s Maids Disclose My Personal Information?
Our Affiliates, Vendors and Service Providers
We may share Personal Information with our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing Personal Information on our behalf or performing other business services for us. We ask that all of our service providers use at least the same degree of care in protecting Personal Information as we do, and we provide them with information only to the extent necessary to assist us.
We may aggregate Personal Information, and disclose such information to third parties for a variety of reasons, including for advertising, marketing, and promotional purposes. However, if we do this, we will not disclose information in a manner that directly identifies you.
Other Third Parties
Merger, Sale or Bankruptcy
If Laura’s Maids should ever file for bankruptcy or have its assets sold to or merge with another entity, information Laura’s Maids receives from you from this site is a Laura’s Maids asset and may be transferred.
How Does Laura’s Maids Protect My Personal Information?
Laura’s Maids uses reasonable procedural and technical safeguards to protect your Personal Information against loss, theft or misuse, as well as unauthorized access, disclosure, alteration or destruction. No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
Administrative Communications and Notice of Security Breaches
If Laura’s Maids learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. Laura’s Maids may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the stanleysfamous.com web site. Laura’s Maids may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us by calling (903) 253-9013.
International Visitors and Customers
Our site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:
• the transfer of your personal data to the United States as indicated above.
Users have access to their Personal Information and may update their information on the website.
Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to Laura’s Maids through this web site represents that they are 13 years of age or older.
If you have questions or concerns, please e-mail Laura@laurasmaids.com